Frequently Asked Questions
Common questions and answers about our services
Who do you serve?
Clinica Family Health & Wellness provides medical, dental, and mental health care to people of all ages in Adams, Boulder, Broomfield, and Gilpin counties. As a Federally Qualified Health Center, our mission is to support individuals and families who are uninsured or enrolled in Medicaid/Medicare. Through compassionate, culturally responsive care, we seek to improve health outcomes in the communities we serve.
Do I have to be a client or patient to get help?
While most programs and services are only available to active clients and patients who have completed registration, we do provide free, in-person support for anyone experiencing a mental health or substance use crisis at our 24/7 Walk-In Crisis Center. You do not have to be a current client/patient – or even a Colorado resident – to receive immediate, expert crisis care and resources at no cost. All are welcome.
We also offer a variety of free and low-cost trainings, activities, and resources available to anyone. Visit our Community page page for a list of upcoming events and trainings.
What if I don’t live in your service area?
We are entrusted to serve individuals and families in Adams, Boulder, Broomfield, and Gilpin counties. You must be a resident in our service area to receive most primary health, dental, mental health, or substance use care at Clinica. However, our 24/7 Walk-In Crisis Center provides mental health and substance use crisis support to anyone, anytime - regardless of where you live. To learn more about if you are eligible for care at Clinica, call 303 650-4460 for medical or dental care OR (303) 443-8500 for mental health and substance use care.
To find community-based primary and dental care where you live, visit the Colorado Community Health Network (CCHN) website. To find community-based mental health and substance use care, visit the Colorado Behavioral Health Administration (BHA) website.
What services do you provide?
As both a Federally Qualified Health Center (FQHC) and a certified Community Mental Health Center (CMHC), Clinica Family Health & Wellness provides a wide range of medical, dental, and mental health services - including substance use recovery services - for individuals and families in Adams, Boulder, Broomfield, and Gilpin counties. Many factors can affect someone's health and wellness – such as finances, housing and employment, social connections, healthcare access, and more. To treat the whole person, we provide wrap-around support and integrated treatment to help address these and other factors.
In addition to traditional preventative health services, our clients have access to financial planning, housing assistance, resource navigation, vocational/employment support, specialty acute care programs, targeted case management, peer support, health and wellness coaching, and much more.
Visit our Services page to learn more about our specialty mental health and substance use services. Visit Clinica.org to learn more about our medical and dental services.
Do I have to be a U.S. citizen to receive services?
We do not require documentation of citizenship or immigration status to provide care.
Is telehealth available?
Telehealth is available for some of our mental health programs and services. Most of our medical and dental health services - and some of our specialty mental health and substance use services - prefer or require patients/clients to visit one of our convenient locations for in-person care. Whether you can access care virtually depends on which services you require, as well as your unique situation. Your care team will work with you to determine the best treatment plan for you.
Do you offer couples counseling?
We do not currently offer counseling for couples. Rather, we specialize in individual, family, and group counseling, as well as peer support services. However, we can help refer you to couples therapy services, if necessary.
Can I get care if I have commercial (private) insurance?
If you have commercial (private) health insurance, you may receive services at our Coal Creek Clinic in Lafayette. This clinic provides general therapy services, but not Substance Use Disorder (SUD), psychiatric, or medication management services.